Traffic Coordinator (Ocean Transportation)

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Job Title: Traffic Coordinator (Ocean Transportation)

Department: South Central America

Location:
Office Name: Seaboard Marine - Medley
Address: 8001 NW 79th Ave
City: Medley-FL
Postal Code: 33166
Country: US

Description:

POSITION SUMMARY:                

Individual provides ocean traffic coordination for full container loads (FCL) cargo, with the assistance of the Stevedoring Department, Dispatch and Port Operations.  Individual receives telephone calls from customers in order to book/coordinate the movement of cargo on the company’s vessels for exportation to countries of service assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

GEOGRAPHIC REGION:

Please note applications out of the geographic region for position applied will not be considered.

 

QUALIFICATIONS:

Required

  • One (1) year of experience handling traffic, documentation, and/or customer service functions in the export ocean transportation Industry.

  • Must be able to communicate effectively in English and Spanish (verbal and written) at an intermediate level.

  • High School Diploma or Equivalent.

  • Ability to meet and deal effectively with the customers, executives and the general public.

  • Strong time management and organizational skills.  Must be able to prioritize and detail oriented.

  • Ability to work with limited supervision, multitask and possess strong initiative.

  • Ability to work extended hours, holidays and/or weekends, as needed.

Preferred

  • Haz-mat Certification.

 

DUTIES AND RESPONSIBILITIES:
Primary

  • Answer telephone calls and process bookings requested by customers.

  • Ensure that all documentation is received timely as required by governmental agencies, including in-bound cargo and hazardous declarations.

  • Check documents, make necessary corrections and distribute them to corresponding governmental agencies in time to meet their respective deadlines.

  • Prepare Hazardous Cargo manifest.

  • Prepare Loading Guide and confirm the accuracy of Loading Guide with Stevedoring, ensuring the short/shipped cargo is properly handled.

  • Coordinate spotting or pick up of cargo with dispatch and customers.  Release cargo to Dispatch via computer.

  • Create Intermodal booking and send verification via the computer.

  • Inform customers of any delays and/or damages.

  • Coordinate to keep Operations involved/abreast of status of shipment.

Secondary

  • Create files with TIR, bills of lading (BL) and Shipper Export Declarations (SED) and provide to Data Entry Clerk for system entry.

  • Send documentation to Credit & Collections for release/hold of cargo.

  • Perform other duties as assigned.

 

PHYSICAL REQUIREMENTS:

  • While performing the duties of this job, the employee is regularly required to use his fingers. 

  • The employee frequently is required to talk and/or hear. 

  • The employee is continuously required to sit.

  • The employee is occasionally required to stand and walk. 

  • The employee must occasionally lift and/or move up to 10 pounds. 

  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

SAFETY REQUIREMENTS:

  • Report safety hazards

  • Immediately report incidents involving injury, illness, or property damage

  • Wear protective PPE (Personal Protective Equipment) as instructed or necessary

  • Comply with all company safety policies, procedures, and rules

  • Refuse any unsafe task or operation

  • Participate in safety meetings and training

  • Be constantly aware of their personal safety and that of their coworkers

 

SUPERVISION RECEIVED AND EXERCISED:

Receives direct supervision from the Division Manager and indirect supervision from Division VP.  Does not exercise supervision over any other position.

 

CONDITIONS:

  • Indoors office.  Exposed to controlled temperature and office environment.

  • The noise level in the work environment is usually busy (many phones in open cubicles).

 

DISCLAIMER:

  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  • The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

 

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